Visiting City Bingo
The CityBingo homepage is busy and cartoonish, with garish colours and fonts. The city theme is obvious but not in your face, with a cartoon city skyline in the background of the page and a cityscape as part of the logo. There is not much information on the actual home page, users must click the menu at the top of the page for details about games etc, the bulk of the home page content seems focussed on the current promotions, potentially an attempt to lure in would-be players. Also appealing to would-be CityBingo players is the Today’s Big Winners reel featured on the home page which streams, you guessed it, the most recent City Bingo winners’ usernames and their prize money.
There is no danger of being unable to find the Sign Up page on CityBingo, it is literally outlined in flashing lights at the top right of the home page. Similarly, the City Bingo login button for existing users is really easy to locate, at the top centre of the page.
The initial Sign Up form is typical of any other site out there. The first page of the form asks for your Name, DOB and e-mail, the second for your address and your desired bankroll currency. Weirdly, and something that some players might feel uncomfortable with, City Bingo also asks you to provide your Occupation as part of the sign up form. This is not an optional section of the form either, there is an asterisk next to this question highlighting it as mandatory. If you are comfortable with providing such personal details, then you will reach the third page of the form where you will need to provide your contact telephone number and then create your unique alias and password.
Once this form is completed then you are all signed up. You are then prompted to complete the City Bingo verification process to comply with the site’s regulatory requirements to prove players identity and legitimacy of funds.
The verification process is two-fold. The first step is to verify your age and to pass this requirement you must provide documentary evidence of your age by furnishing a copy of an official ID document which can include your birth certificate, your driving licence, your passport or an identity card. The second step is to verify your address. Again you need to upload a document which evidences your current address which can include a recent utility bill, your driving licence or a copy of your bank statement.
City Bingo Bonuses
The City Bingo bonus reward for signing up to the site is not a bingo bonus in the form of bonus cash, but is in fact 120 free bingo tickets. Player new to the site who deposit an initial sum of £10 will get 120 bonus cards to use on 4 selected City Bingo rooms. Participating rooms included in the offer are Ticket to Ride, Just the Ticket, Golden Ticket and the Choo Choo Ticket room. The best part about the offer is that the bingo tickets come with no wagering requirements, meaning anything you do manage to win will be credited to your cash balance and will be available for withdrawal. Terms and conditions apply, as ever. You can use a maximum of 6 of your free tickets per game. The £10 deposit is quite low for this kind of offer, other sites can ask you to deposit £20 as a minimum to qualify for any relevant offers. This bonus is brilliant for someone just looking to play bingo on the site, but is more restrictive for someone who likes to play both slots and bingo as obviously you will not be able to use the tickets on slots or other games. Whether this bonus is one of the better ones out there therefore depends on the type of player you are. It is also worth noting that you must play your CityBingo free bingo tickets within 7 days of receiving them else risk losing out on the offer.
At present there is no City Bingo no deposit bonus available, but keep an eye out on their promotions and offers as there might no deposit bonus opportunities in the future.
City Bingo Promo Code
New players to the site will not need to input a City Bingo promo code to access the benefits of the new user reward. Instead the 120 free bingo tickets will be automatically credited to your account once you have successfully made your initial first deposit of £10. Not having to provide a City Bingo bonus code means you don’t risk missing out on your reward by forgetting to provide a code or inputting the code incorrectly.
Jackpots and Promotions
The Promotions page is easily accessible on the site and is the first tab on the menu at the top of each page. There are not an overwhelming number of City Bingo promos available, currently there are 5 featured on the Promotions page. These include the on-brand City Skyline, a Friday night feature where players will have the chance to win a jackpot prize of £1, 000 in 5 75-ball games. A pretty good start to the weekend!
Another recurring promotion is Guess the City, a competition for existing City Bingo players where they must (clue is in the name) guess the city from a number of hints Each player has one free guess and all the players who manage to get the answer right will receive a share of the prize – 250, 000 Diamonds, the City Bingo equivalent to loyalty points Whether this is a lucrative promotion or not will of course depend on how many people guess right! Nevertheless, it is a bit of fun and is free to enter so you have nothing to lose by taking part. It is also cool to see how the site theme will change from month to month, as the design changes to feature the chosen winning city. It is worth noting that you must have funded your account to qualify for your free guess. This promotion occurs monthly with a new destination each month.
It isn’t just a free guess on the Guess the City promo you can look forward to, to reward your loyalty to City Bingo. On signing up to the site you will become part of the CityBingo Diamond Club, their VIP loyalty programme. The more you deposit, the higher up the rankings you will progress. There are 5 levels in total: Blue, Bronze, Silver, Gold and Platinum, each with their own exclusive rewards and benefits. Players can earn loyalty points or Diamonds as they play which can then be exchanged for free spins, deposit bonuses or even merchandise. The Diamond Club is not exclusive to City Bingo and actually applies to all sites on the Cassava Network. That means that you can earn points when playing on any of the sites in the network and spend them on any of these sites too. It is good to know that you will access a reward scheme if you choose to play on City Bingo and that it is not just your first deposit that will be rewarded. Many other sites out there neglect their new players after enticing them in with their first deposit bonus, but City Bingo is not one of those sites.
City Bingo Mobile
City Bingo does not yet have a dedicated City Bingo app for those of you who want to play on the site when out and about. That is not to say that you cannot play on the go, though, as the site and all of its slots and bingo games are HMTL5 compatible meaning you can play them on your mobile browser on Android, Apple and other mobile devices with no fuss. The lack of app is not material as City Bingo players can enjoy a mobile gaming experience that is just as good as the City Bingo online desktop site.
City Bingo Games and Software
The CityBingo site is powered by Dragonfish software, as are all Cassava sites, so as mentioned previously many of the games featured are those shared with other members of the network. Players can buy tickets for 75-ball and 90-ball rooms and play both 5-line and 52-2 line bingo. 52-2 line bingo involves players purchasing cards with 5 themed tickets, in keeping with the theme of the room. Tickets can often start at just 1p upwards. Selected bingo games also have progressive jackpots available for the luckiest CityBingo players, which rollover to the next game if not won.
City Bingo slots selection is quite impressive, with a good mixture of lesser-known slots as well as the classics from providers including Netent and 888. You will also find popular progressive jackpot games like Shaman’s Dream and Millionaire Genie to satisfy your slots craving.
Deposits and Withdrawals
Now for the key part of this City Bingo review…banking.
It is not difficult to locate the Banking screen on the CityBingo site, it is clearly marked. Deposits are accepted via most major debit and credit cards including VISA and Mastercard, as well as e-wallets like Neteller and PayPal. Paysafecard is also accepted, as is bank wire transfer. Unusually, players can also deposit using Applepay.
Most deposit methods are credited instantly to your account but it is worth noting that bank transfers could take several days. The minimum deposit is £5, though if this is your first deposit you will note that this will not trigger the CityBingo first deposit bonus which require a minimum first deposit of £10.
Withdrawing on the City Bingo site is simple and fuss-free, as long as you are fully verified of course. There is a low minimum withdrawal amount of just £5 which is refreshing to see and will please the lower stakes players. Withdrawals will usually be processed within 2 working days, then the funds will hit your account as per the terms of whatever method you are withdrawing to, Withdrawals will remain pending for the 48 period and you can cancel your request during this time. This is dangerous for those vulnerable to coming back to the site after making a withdrawal request and cancelling it then re-gambling the money, but is a fairly standard feature for similar sites.
As mentioned previously, there is a 2-step verification process that players must comply with in order to be considered a verified player. It is always recommended to complete this process before you make a deposit as then you will not encounter any issues when you look to withdraw your winnings. As with other sites not doing so will undoubtedly impact your withdrawal processing times as the City Bingo UK team will need to verify your identity and source of funds documentation.
CityBingo has a bustling online community with lively in-chat hosts offering competitions and prizes. Since many of the bingo rooms are shared with its wider network, that means that rooms and chats are generally quite busy which can be either a good thing or a bad thing, depending on what type of a bingo player you are and how important the social side of online bingo is to you. Again it is worth keeping a close eye out for exclusive promotions, competitions and news on City Bingo’s social media accounts which are often released on their online social media pages.
If you are a newbie to online bingo and a little confused by some of the acronyms used in the bingo room chat, no fear. City Bingo have you covered in their handy Bingo Lingo feature, a page on their site dedicated to explaining the most commonly used bingo phrases so no one gets left out of the chat!
The support available at City Bingo is good. Players can access the Frequently Asked Questions (FAQ) page to find the answers to all commonly asked queries. Otherwise there is a dedicated customer service e-mail address that players can contact, as well as a toll-free customer service telephone number and the opportunity to chat to hosts online to address queries or concerns.
Pros and Cons
So, what is the bottom line for City Bingo? Overall, like other City Bingo reviews, we can definitely see the appeal of the site. It has a lot of positives going for it which include the small minimum deposits and withdrawals of just £5, the wide range of deposit methods available including Paypal and the less commonly accepted Apple Pay, as well as the Diamond Club reward scheme which gives back to its players for depositing. If you are a slot fan, then CityBingo has you covered. If you do not mind playing in rooms that are connected to the wider Cassava network, then we can see little to prevent you playing on the City Bingo site as there are always decent promotions, a range of games and slots and good support available when you need it. If, however, you are not a fan of the shared network games, and prefer rooms that are not as busy, then you might prefer to play elsewhere.
- £5 minimum deposits and withdrawals
- Good loyalty scheme
- Range of deposit methods
- No mobile app
- Bingo-only first deposit bonus
- Shared network games (potentially a positive, depending on your preference)